Privacy Policy
Introduction
Welcome to Oak Ridge Collective (“we”, “our”, or “Oak Ridge Collective”). Your privacy is extremely important to us, and we value the trust you place in our services. This Privacy Policy outlines how we manage and protect your personal information.
Consent & Use
By accessing and using our Website, you agree to allow us to collect and utilize your information as described in this Privacy Policy. We assure you that your information will not be shared, sold, or leased to third parties in ways other than those described here.
For any questions regarding our Privacy Policy, you can contact us at:
Phone: (877) 202-4036
Email: support@oakridgecollective.com
Mail: Oak Ridge Collective, 60 Underwood Trail, Palm Coast, FL 32164
Collection of User Information
We collect personal information from users at various points on our Website to provide a seamless, personalized experience. This information may be collected when:
- Placing orders or requesting information about our products/services.
- Registering on our Website, which may require personal details such as name, address, phone number, and email.
- Checking order status online.
- Participating in online surveys, contests, or sweepstakes.
- Providing credit card information for orders.
- Submitting an email address for communications.
- Subscribing to newsletters or emails.
- Engaging in live chat sessions.
Purpose of Information Collection
The primary purposes for collecting personal information include:
- Fulfilling user requests and processing orders.
- Providing quick access to information.
- Displaying relevant content on our Website.
- Informing users about new products and services from Oak Ridge Collective.
Live Chat Sessions
Information exchanged during live chat sessions may be retained by Oak Ridge Collective. By participating, you agree that we and our representatives can record and store these details. We advise against sharing personal details such as social security numbers, credit card information, etc., during these sessions.
Your Choice to Provide Information
You can choose not to provide personal information to us. However, this may limit your access to certain sections of our Website that require such information.
Terminology
Cookies: Small data files stored by your browser that help us enhance your user experience. Managing cookies is typically possible through your browser settings. However, disabling cookies may affect website functionality.
Anonymous Data: General data collected about website visits that do not identify individuals. This helps us understand user preferences and improve our Website.
Google Analytics: Tools used by Google to collect information via cookies, improving user experience on our Website.
Children’s Privacy
We are committed to protecting the privacy of children. Our Website complies with the Children’s Online Privacy Protection Act (COPPA) and does not knowingly collect personal information from children under the age of 13.
Exclusions from Personal Information
Personal information, as defined in this policy, does not include publicly available information from government records, de-identified or aggregated consumer information, or information not covered by CCPA.
Sources of Information Collection
We collect personal information through direct interactions on our Website, www.oakridgecollective.com, and its tracking tools, social media platforms, direct submissions from consumers, and affiliated entities and marketing agencies.
Use of Collected Personal Information
Personal information is used for various business purposes, including fulfilling the purpose for which it was provided, sending notifications and alerts, enhancing our Website, conducting research and development, sending marketing materials, processing job applications, protecting the rights and safety of Oak Ridge Collective and its customers, complying with legal obligations, and facilitating business transactions.
Sharing Personal Information
Over the past twelve months, we may have shared information with Oak Ridge Collective affiliates and related entities, disclosed data to third parties with your consent or to provide products/services, and partnered with vendors for website maintenance, marketing, and communications. We do not intentionally collect, disclose, or sell data of minors.
Your Rights and Choices
As a California resident, the CCPA provides certain rights regarding your personal information:
Access: Request details about the personal information we hold, its sources, purposes, and disclosures.
Deletion: Request the deletion of your personal information, subject to certain exceptions.
Opt-out: Direct us not to sell your personal information.
Non-discrimination: We will not discriminate against you for exercising your CCPA rights.
Exercising Your CCPA Rights
To exercise your CCPA rights:
- Call us at (877) 202-4036.
- Email us at support@oakridgecollective.com.
Requests can be made for yourself or your minor child, or through an authorized agent with written permission. We aim to respond to verified consumer requests within 45 days.
Non-Discrimination
We ensure equal treatment regardless of exercising CCPA rights.
Privacy Policy Updates
Our Privacy Policy may change. We reserve the right to update it as needed. Changes will be posted on this page. Please review periodically.
Contact Us
For questions or concerns about our Privacy Policy or data practices, contact us at:
Phone: (877) 202-4036
Email: support@oakridgecollective.com
Address: Oak Ridge Collective, 60 Underwood Trail, Palm Coast, FL 32164